# RefundsExpert > Shopify app for tracking, managing, and processing customer refunds. RefundsExpert is a Shopify embedded app that helps e-commerce store owners manage refunds from one centralized dashboard. It supports team collaboration, automated customer notifications, and multiple refund methods. ## Key Features - Refund tracking with status management (new → pending → refunded) - Team assignment & collaboration with role-based access - Automated customer email notifications and daily digest emails - Shopify order integration with line-item selection - Multi-currency support - Activity logs & audit trail - Customer self-service refund portal ## Pricing - Free 14-day trial (no credit card required) - Starter plan: $9.99/month - Plans scale based on refund volume and team size - Billed through Shopify (Managed Pricing) ## Links - Website: https://refundsexpert.com - Shopify App Store: https://apps.shopify.com/refundsexpert - Documentation: https://refundsexpert.com/docs - FAQ: https://refundsexpert.com/faq - Privacy Policy: https://refundsexpert.com/privacy - Terms of Service: https://refundsexpert.com/terms - Support: support@refundsexpert.com